Privacy Policy – FEA SKINCARE

Version 1.0 | Last updated: October 26, 2025

Welcome to FEA SKINCARE ! We value your privacy and the protection of your personal data. Below, you can read clearly what data we collect, how we use it, and what rights you have.

1. Who processes your data?

FEA SKINCARE is responsible for processing your personal data. We are not responsible for the privacy policies of external websites.

Privacy contact person:
Name: FEA SKINCARE
Email: contact@feaskincare.info

2. What data do we collect?

Data that you provide yourself:

• Name, address, email address, telephone number
• Payment and invoice information
• Any other information you voluntarily provide

Communication data: Messages or emails you send to us are retained to respond to your queries and improve our services.

Cookies and tracking: We use cookies and similar technologies to understand website usage and improve our services. Please see our Cookie Statement for details.

3. Why do we collect your data?

We process data for the following purposes:

• Execution of orders and contracts
• Customer service and support
• Marketing and promotions (only after consent)
• Optimization of website and services

Basis: Data is processed on the basis of contract, consent or legitimate interest.

4. Sharing data with third parties

We only share data when necessary or legally required:

• Delivery and payment partners
• Rating or review systems
• Marketing partners (only after permission)

Security: We ensure that third parties process your data securely and do not use it for other purposes.

5. Data transfer outside the EU/EEA

If data is processed outside the EU/EEA, we ensure appropriate safeguards, such as contractual agreements in accordance with the GDPR.

6. How long do we retain your data?

• Order data: maximum 7 years (for tax purposes)
• Marketing data: until you withdraw consent
• Communication: maximum 3 years after the last contact moment

7. Your rights

You have the right to:

• To know what data we have about you
• To correct or supplement data
• To have data deleted (if permitted)
• Temporarily restrict processing
• To transfer data in a structured format
• Object to processing for marketing or other purposes
• To withdraw consent to data processing

Contact: contact@feaskincare.info

8. Data security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse or unauthorized access.

9. Marketing and communications

Marketing emails are only sent if you have given your consent. You can withdraw your consent at any time via the link in our emails or by contacting us.

10. Changes to this policy

We may update this privacy policy in response to changes in our services or legislation. Please consult this page regularly for the most up-to-date version.